Policy

Shipment Policy

Delivery of our medicines takes time, because it is a long way from India, where the drugs are manufactured. The orders are usually delivered within 10-17 days. In particular cases there may be a delay for 5 more days.

If you did not receive your order after the dead-line, please, let us know. Our company is concerned to resolve your problem and fully meet your demands.

Order Cancellation Policy

Please, keep in mind that order cancellations can be accepted ONLY within 24 hours after order submitting. To withdraw your order, please, contact our support team by phone or e-mail to let us know about your decision. Order cancellation cannot be processed if you contact us after 24 hours.

Prove that you enter correct shipping address in the order form. Please, double check your information before submitting the order. Errors may lead to failure to deliver your order. Contact us immediately if you have noticed any errors in the shipping address.

Refund Policy

Our drugs are generically equivalent to their brand-name substitutes. Our company ensures that they are chemically identical and have the same medical effect.

Please let us know in case you are not satisfied with the effect of our drugs. You will be supplied with the return address and we will initiate the refund procedure immediately after our returns department receives the product.

Prior to returning the product, please check that you take the right dosage of the drug and follow the product instruction. Remember that eating fatty food and drinking of alcohol before taking meds slow down the effect of the tablets.

If you did not receive your order after the dead-line (the orders are usually delivered within 10-17 days, but in particular cases there may be a delay for 5 more days for the customs checking) please, inform our support team to qualify for a refund. We guarantee compensation of your payment in full to your credit card. This process usually takes 5-7 business days. After that the refund will be reflected at your credit card statement.

We do not accept returns due to the specific nature of our products. There is no guarantee that the storage requirements are met during the transportation of the drugs that is why we cannot accept them even if the package is intact.

Privacy Policy

The privacy of your information is of a great importance for us. Thus we try our best to use it carefully and reasonably. We do not ever share your information with other companies or external service providers.

We guarantee the security of all transactions on our checkout page. Security of your information is protected by using 256 bit Secure Sockets Layer (SSL) software, which encrypts all information you enter. Moreover, our billing servers are certified by independent and reliable companies. These ensure your information is kept safe and private.

Our database reflects only the last 4 digits of your credit card number. Even our customer support staff has no access to your credit card information.